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Solutions – Managed Security Awareness – FAQ

FAQ

MANAGED SECURITY AWARENESS®
GENERAL

What is Managed Security Awareness?

外网天堂 Wolf Managed Security Awareness? minimises human risk by enhancing your organisation’s security posture through education, awareness, training, and testing.

Managed Security Awareness works by providing your team with fresh and relevant microlearning content that your employees will actually pay attention to.

We’ve also made it incredibly easy to deploy and maintain your security awareness programme with a proven content delivery method and industry-leading data integrity, to ensure that you get the best results.

With our comprehensive approach, employees receive curated learning experiences following a simulated phishing ‘click’ to remediate the risk. This tailored learning method builds a security culture where employees can easily spot and avoid phishing attempts.

Best of all, 外网天堂 Wolf empowers you to build and mature?your human?security posture to?END HUMAN RISK.

What does Managed Security Awareness include?

外网天堂 Wolf Managed Security Awareness includes fully managed security awareness training, 100% fresh content, access to security experts, automated phishing simulations with pre-packaged training, TruClickTM, report phishing button (for O365), reported email details, automated employee reminders, and account takeover monitoring. There’s also an option for compliance training.

View full list of product offerings here.

What do I need to do during the programme?

Your role?is?to?keep your management team engaged and informed.? 外网天堂 Wolf handles all?the content creation, scheduling,?quizzes, phishing tests, and?account takeover (ATO)?monitoring.?We identify?when your programme?— or employees — need attention,?and notify you when employee credentials are exposed on the dark web.?

What does Managed Security Awareness Plus include?

Managed Security Awareness Plus includes the additional features of industry-focused ongoing training, role-based content, a content library, and reported phishing analytics.
View full list of product offerings here.

ENGAGE

What do you mean by engage?

外网天堂 Wolf Managed Security Awareness educates and prepares employees to recognise and stop threats at the point of attack.

外网天堂 Wolf provides fully managed awareness lessons designed to engage employees and maximise their learning and behavioural adoption.

What style of content does 外网天堂 Wolf deliver?

外网天堂 Wolf?uses the latest microlearning techniques, including short?and memorable awareness content.?Learn more about microlearning?and how it is?the preferred methodology for security awareness training in our?white?paper.

How does 外网天堂 Wolf use the leaderboard?

外网天堂 Wolf tracks employee participation in the programme and awards points to employees based on several participation factors such as how soon after receiving content they complete their microlearning lessons, how well they perform on quizzes, if they click on phishing simulations, and other actions they perform in the programme.

From where does 外网天堂 Wolf source content?

外网天堂 Wolf?has a full-time team of security training experts, designers, and?production talent?who?create all the content used in your awareness programme. ?

How does 外网天堂 Wolf decide on training topics?

外网天堂 Wolf uses a combination of industry trends, threat intelligence, and best practises to inform your awareness content calendar. Our content team, who are also security experts with multiple security certifications, collaborates with our Concierge Security? Team to identify current threat vectors and determine how threat actors design their social engineering attacks.

What languages does Managed Security Awareness support?

外网天堂 Wolf Managed Security Awareness offers the following content in U.S. English, U.K. English, U.S. Spanish, and German:

  • All ongoing microlearning content with native speaking actors
  • Employee communication
  • Role-based content available with subtitles (for Managed Security Awareness Plus users only)

Phishing simulations are available in U.S. English and German, Spanish and the Admin Portal uses U.S. English.

OPTIMIZE

How does 外网天堂 Wolf optimize awareness programme effectiveness?

Leverage best-in-class data integrity with TruClick to maximise the efficiency of your security awareness programme.

Your overall awareness programme is tracked and measured based on your employee participation and behaviour scores. Your aggregated programme performance is updated on your dashboard as your Culture Score.

How does 外网天堂 Wolf measure employee performance?

Employee participation and performance is directly tied to employee risk. 外网天堂 Wolf uses quizzes, completed lessons, automated phishing simulations, and report cards to measure employee performance and identify where your organisation is most exposed to social engineering risks.

Why do you include account takeover (ATO) as an awareness programme metric?

ATO is used to identify when?individual or multiple sets of employee credentials are found on the dark web. This is?often?an indicator that?parts of your awareness programme need to be fortified,?so in addition to notifying you of the problem?for?immediate?remediation, we also?look for patterns of behaviour?that could lead to credential theft.?

TRANSFORM

How does 外网天堂 Wolf transform my organisation's security culture?

Managed Security Awareness has an immediate impact on your security culture by holding user attention and improving their retention of information. Our proven delivery model keeps your employees engaged through brief, entertaining lessons based on the most current threat and threat actor information available. In fact, on average, 外网天堂 Wolf MDR customers who fully deployed Managed Security Awareness saw an immediate impact with a 36% decrease in phishing-related incident tickets within the first 4 months of their Managed Security Awareness subscription.*

*Source: 外网天堂 Wolf Security Operations Cloud Dataset”?

What are the most common social engineering attacks?

Today, the most common social engineering attack is phishing that targets and exploits human nature to gain access to sensitive data, corporate networks, and physical locations.

Does 外网天堂 Wolf have a report phishing button?

Yes, the 外网天堂 Wolf Report Phishing Button gives employees an easy way to remove potentially malicious emails from their inbox and report it in one action.

When an email is reported, details of that email are displayed in the Managed Security Awareness dashboard, giving admins the ability to take action on reported emails quickly.

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